Soft ceramic finish

Q: We just had our Brazilian cherry floors redone in several rooms, and new flooring in 2 others. We used the Arboritec elite ceramic finish. The day after it was complete, we noticed some flaking and the finish was soft enough to put a fingernail in it. What options do we have at this point, or does the entire job need to be redone? There are also milky patches and it’s an uneven looking finish.

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Poly beads and flaking after refinishing

Q: I purchased a home built in 1986. The floors are oak, but I am not sure if they are white or red. Before moving in, I wanted to have the floors freshened up.
I used a floor guy who was recommended to me by my realtor, and was told he had a very good reputation. Upon examining the floors, he determined that they were in very good shape, and said they should only need to be screened and recoated. He used Fabulon’s satin finish on the floors, and said he gave them two coats.

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Radiant heat causing floor to peel?

Q: This is our original floor (picture included). What do you think caused it to peel like this?

A: Well, it is happening on the edges of the boards. Was this a factory finished floor that has been sanded, stained and finished again? I can think of two things that can cause this. One is contaminants between the boards which react with the finish. I would more expect that to happen with very old floors, which this isn’t.

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Tiny hairs embedded in finish



Q: We discovered under layers of vinyl that our 100 year old kitchen has a Douglas Fir floor. We had a floor man refinish with no stain, 3 coats of satin Bona varnish. The 3rd coat ‘bubbled’ in an area and so he came back to sand. He used paint thinner to eliminate any possible contaminates, then re-coated. Continue reading Tiny hairs embedded in finish




Over spray from house cleaning products contaminated floor job



Q: I’ve been a wood floor guy since 1990. Owned the business since 1995. In my years I’ve seen it all, but here’s my issue – My client has a floor finished with poly and wanted a new top coat. He was informative and knew what the existing finish was and that it had never been cleaned with anything other than water with a little vinegar. I didn’t worry about any oil or another cleaner that leaves an incompatible residue. (I should have.) Continue reading Over spray from house cleaning products contaminated floor job




A bad refinishing job by a professional



Q: We recently had our red oak flooring sanded and finished. I installed new in three rooms. The dining room and foyer was installed 25 years ago when we built our home. The person we hired claimed 20 years of experience. After all was done and we came back home we were disappointed with his work. The old flooring had dark and light patches. The perimeter of the room was darker than the field. Continue reading A bad refinishing job by a professional




Widespread peeling or flaking



Q: We need your help. We bought a new house in September 2016 and had the floors refinished before moving in. The floors were in different conditions around the house. The first floor was stained dark, the second floor was blonde (probably the original finish since it was previously carpeted) and the kitchen was pre-finished wood according to my contractor and the floor guy. Continue reading Widespread peeling or flaking




Would turpentine peel floor finish?

Q: I run a painting business and have several times used mineral turpentine to clean paint off wood floors with no problem occurring. We’ve recently been blamed for a water-based floor sealer peeling off in a small area, even though it was used throughout the whole flooring. I was wondering if the mineral turps could’ve been the cause of this?

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Finisher seems to have not used the necessary cross linker of two-component waterborne



Q: I work at an event venue. They recently got a new floor installed. The new finish scuffs and absorbs stains.. the word I feel is best to describe the finish is ‘raw’, almost like a piece of pottery that hasn’t been kiln-fired. Continue reading Finisher seems to have not used the necessary cross linker of two-component waterborne




Lighter shades in the middle of refinished floor



Q imported from our old site, Face Lift Floors: We have had our floors professionally refinished (white oak). There was no stain applied, but an oil-based sealer and two coats of waterborne finish. Most areas look great. There are some areas that have a noticeable color shade difference  РFor example, fairly long strips where a hand sander was used to remove the prior finish along with a wall edge. Also a few areas mid floor. Continue reading Lighter shades in the middle of refinished floor