Water and snow has damaged finish by front door

Q: My floor is beautiful. It’s approx. 10 years old. My problem is in front of my entrance door. Entering directly from outside and stepping onto the floor with water and snow has damaged the finish. I have some pitting and deep, dark spots in front of the door. Continue reading Water and snow has damaged finish by front door

Damp mopping causing dark spots?

Q: I have customer — we clean their house every week. Part of our process is to damp mop the hardwood floors throughout the home. We use a mild peroxide based cleaner that is diluted according to manufacturers directions for the damp mop (EcoLab). Recently three dark spots appeared on the floors, blackish and about 12 inches in diameter. One has a sharp side about two inches running parallel to the carpet. Continue reading Damp mopping causing dark spots?

Are these dark spots on my wood floors mold?

Q: I have a house that was built in 1910 in Crescent City, FL that has heart pine floors throughout. These floors were professionally finished about 9 years ago with I believe a poly finish. I am only there once a week but noticed numerous dark spots on a small area of the floor that looked like blood spatter, that is the easiest way to describe it. Continue reading Are these dark spots on my wood floors mold?

Replace over 100 cracked boards or replace whole floor?

Q: In our new home (we have had it for 3 months) the maple floorboards are cracking. Our builder wants to lift and replace only the cracked boards. However, at this stage there are over 100 boards that need replacing, and more are cracking as time goes on. We have installed a dehumidifier in the home as the builder thinks it’s due to too much humidity because we had cupping as well. Continue reading Replace over 100 cracked boards or replace whole floor?

Gaps from a puddle left on wood floor

Q: I poured water all over the floor to mop, and I left a huge puddle on the floor. I came back and dried it up and then noticed big gaps between the floor boards and the ends of the boards popping up. How do I get the floor back to normal? Continue reading Gaps from a puddle left on wood floor

Brown stains from straight vinegar on bare wood floor

Q: I accidentally mopped a newly stripped hardwood floor with straight vinegar! Now I have brown stains circling my floor. Tried bleach, I know it’s not good, and it did not work. One of your questioners said she used hydrogen peroxide on stains and it worked but did not accept the stain. Continue reading Brown stains from straight vinegar on bare wood floor

Mopping left gray water stains in unfinished spots

Q: We had an assistant to our cleaning lady mop our hardwood floor two or three times before we found out what was going on- we of course immediately told them to stop. The finish in a few small spots has come off and there are a few spots that look gray. Continue reading Mopping left gray water stains in unfinished spots