Q: We experienced minor flooding in our home due to a bathroom faucet and incompetent plumber. We had to remove and replace the Bruce hardwood flooring on the first level. We used the same prefinished Bruce hardwood flooring as previously (different installer) and noticed that right after this installation, the wood makes cracking noises when walking across it in certain areas/rooms and not others. We had the subfloor screwed down throughout prior to wood placement so we know it’s not the subfloor. Now, we’re worried about whether or not it was properly installed.Continue reading New floor installed after minor flooding is making cracking noises
Q: I recently put down Acacia Pryzm Armstrong flooring for my neighbors. Their kitchen got flooded and all the flooring in the kitchen and part of the dining buckled up and now smells like mildew. My question is – without removing the whole entire flooring can just that area be replaced? It’s locked in together but I’m not sure how to put pieces back in without removing the whole floor. I really don’t want to do that so I’m hoping you might have a solution.Continue reading Replacing the middle of a damaged floor
Q: I had a 64oz bottle of Clorox with bleach burst and didn’t realize it. It seeped into the laminate floors and trim. I’m not sure how long it was sitting there but I pulled the trim off and some of the laminate floors pushed up a bit (buckled).Continue reading Spilled Clorox on laminate floor
Q: My condo had a leak and it affected my ceiling and walls. It was fixed months ago. Now, several hardwood floor panels smell musty along the wall.Continue reading Mold can’t survive without a water source
Q: Our toddler spilled a cup of water on the floor that we did not notice until the next day. It was probably there for 12-16 hours. When we saw it, there was a puddle over an area about a foot square. After wiping it up we’ve been running a fan and dehumidifier in the room for about 24 hours. There is a slight rise in the floor in the area and two or three boards are cupping.Continue reading Spilled a cup of water on wood floor
Q: This morning our toddler woke up earlier than us and played with the bathroom sink. The sink overflowed into our bathroom and then leaked down stairs through the ceiling to the kitchen. We had to used over 15 towels and a blanket to wipe it all up. I turned on the fan for both areas and it seems like it all dried outside, but now I am worried about mold under our laminate floor.
Should we replace it? The floors are only 3 yrs old.
A: If you think the water saturated Continue reading Bathroom sink overflowed onto laminate floor
Q: I have dark stains on my hardwood floor that I am noticing 3 years after a remodel. I suspect a leak, but the floor isn’t buckling. Do hardwood floors always buckle if there is a leak underneath? Continue reading Do hardwood floors always buckle if there is a leak underneath?
Q: I had a new red oak floor put down. At each board end, where the boards meet, there is a dark color developing, almost as if the oak were wet. What causes this, and should I worry about it occurring once the poly is down? Is this tannin? Continue reading Blue dye stains in hardwood
Q: My sump pump failed and flooded my in-progress reno. The laminate floor has bubbled in about 25% of the floor. I will replace the floor eventually, but I’m really not up for doing it now. The water was on the floor for about 5 hours. Continue reading Sump pump flooded laminate floor
Q: My floor is beautiful. It’s approx. 10 years old. My problem is in front of my entrance door. Entering directly from outside and stepping onto the floor with water and snow has damaged the finish. I have some pitting and deep, dark spots in front of the door. Continue reading Water and snow has damaged finish by front door