Pine floor dented by heavy carts wheels

Q: My wife and I just had our pine hardwood floors sanded with 3 coats of polyurethane. The last coat was completed Friday. Sunday afternoon around 4PM I rolled a heavy server across it, 200 lbs. +-, and it appears to be dented from the 4 wheels.

Click here to read this Q&A

Magic eraser took finish off

Q: We just got our floors completely redone two months ago. Yesterday a box left a scratch in a very noticeable spot on our floor, and like an idiot, I tried seeing if magic eraser would get the scratch off. It made it worse and I feel like it took some of the finish off. It now looks shinier in that spot and when you look close up it appears a little duller/whiter in color.

Click here to read this Q&A

Dog leaving paw marks on floors



Q: We just had our floors stained 2 months ago and put on 3 coats of polyurethane. Needless to say, my 128 lb puppy left paw prints everywhere. I called the gentleman back and told him our situation. He said we walked on it too soon. He told us we could walk on it a day after so we did. He came back and redid the floors, but this time we waited 12 days before allowing our pup back onto the floors.. he left marks again!

Click here to read this Q&A




Deep gouge lines and puncture holes after sanding



Q: We recently had our oak floors resanded and restained. A few days later, I noticed some deep gouge lines that have very rough edges. They look like two parentheses on top of each other where each parenthesis is made up of 2-3 side by side lines, surrounded by a couple of spots that have 3 neatly lined up puncture holes.

Click here to read this Q&A




Small bb sized dents all over laminate floor



Q: My husband and I installed laminate, click-together hardwood floors throughout our kitchen and living room about 8 months ago. I’ve started to notice dozens of small bb sized dents all over the floor. I’d like tip be able to fix it, but mostly I want to know what’s causing it? I’ve dropped a couple things on the floor without denting the floor, so I know it’s durable, but I just can’t figure this one out.

Click here to read this Q&A




Stripes where blue painters tape was



Q: I just had oil finished hardwood floors installed. The installers used blue painters tape to hold the boards down and together while installing. When they pulled the tape from the floors it left stripes. They have cleaned the area of the tape residue, but marks are still visible. Is there a way to fix this without pulling up all the damaged boards?

Click here to read this Q&A