Multiple gaps running the length of the planks

Q: We purchased a new home in January (2 ft. of snow on ground!) The house had just had 3/4 inch thick x 5 inch wide oak pre-finished micro edge hardwood installed in an open floor plan: living room, dining area, kitchen and family room. This installation is above grade on plywood main floor, but with an unfinished basement below it (which is below grade and has a concrete floor).

Click here to read this Q&A

Backsplit house/crawl space/humidity issues when considering hardwood

Q: We live in Ontario Canada and have a back split house in which we are thinking seriously about installing hardwood in the living room and dining room. The house was built is the mid 1970’s and it has that amber coloured mahogany trim incl. around door frames. The furniture in the house is french provincial. The only hardwood we could find that compliments the woodwork and furnishings is hickory (the stain the company uses really enhances the wood an brings in the colours in the rooms).

Click here to read this Q&A

What is the minimum temperature wood floors are safe at, that we can have our thermostat set at (when away)?

Q: We have a home in NC that we do not live in during the winter months. There are hardwood floors throughout the home. We do not want to pay high heating bills since the house is empty, but we also do not want to compromise the floors. What is the lowest safe temperature that we can have our thermostat set at / minimum temperature wood floors can take?

Click here to read this Q&A

Humidity and wood floors

Q: I recently moved into a newly built log home in Northeast Ohio. I have hickory floors. The floors were put down in the dead of winter (January) and the humidity in my house was very low. By May I was having a problem with the floor, wavy in some areas and actually buckling in one room. For the last two weeks I have been running dehumidifiers, ceiling fans, and the air conditioner to try and bring the humidity down, but it almost seems like the waviness is getting worse not better.

Click here to read this Q&A

Checking concrete floor for moisture

Q: I just purchased a small 2 bedroom home that has carpeting over a concrete floor. We are at ground level and want to lay hardwood flooring. What actions do we need to take prior to the installation to steer clear of moisture damage? Do we just lay some sort of moisture barrier or do we have to lay plywood?

Click here to read this Q&A

Planks developing a ridge, lengthwise

Q: 11 Months ago I had an engineered hardwood floor installed in a high rise condo. After 3-4 months I noted each plank developing a ridge lengthwise, and today it is quite pronounced. It can be felt underfoot. I have called the manufacturer. The rep came and did tests. He said it may be from the air being too dry although my barometer said 30%.

Click here to read this Q&A