Q: We had a new prefinished oak floor installed. On several of the more knotty or highly grained boards the finish and actual wood are flaking and peeling up. Is it normal to see wood and polyurethane peeling off wood floor?
I’m being told from the manufacturer rep that it is the “nature of wood floors” and the only solution is to replace the affected boards, at my own expense, of course. I’ve lived with oak floors before (some much older than this one) and have NEVER seen anything like this.
A: The only solution may be to replace the affected boards, but in NO way is this to be considered NORMAL. If a finish is peeling off a pre finished, or even site finished floor, this can never be considered normal. There is a defect in either the flooring (not dry before applying the finish) or the finish and application technique.
You should not have to pay a dime!
Related Questions
Loose floor peelingQ: We recently had our floors screened and recoated throughout the house. They were recoated with high-gloss, oil base polyurethane (2 coats). At many of the board seams in the kitchen, the polyurethane is peeling up and bubbling. Less so in the LR, DR and foyer, but still peeling in…
Hardwood floor finish is peeling offWe have wood floors that were installed 5 or 6 years ago. I had them recently recoated and the coating is peeling off. The flooring company advised that cleaning products such as Murphy's Oil Soap (which I used on my floors) will penetrate the finished wood in scratches and deep…
Is this shellac on my hard wood floor?Q: I was hoping you could give me some advice. I rent an apartment which has nice hard wood floors. I have been here for 2 years now and have noticed the shellac (I think it is) is peeling off in spots. It is becoming worse and more noticeable. How…
Flaking polyurethane finishQ: We recently refinished the 1700 sq ft of red oak wood floors in our home. It had been a prefinished floor when initially installed, so it was a bear to sand down, but we got it done. We sanded them well, vacuumed and wiped them before applying stain. We…
Leveling a slanted wood floorMy living room is about 12' x 13' with a slanting wood floor that varies over an inch from one side of the room to the next. Is there anyway of levelling this without destroying my downstairs neighbours ceiling and without spending gobs of money? I am also interested in…
Finish peeling right offMy hardwood floors were just cleaned and then three coats of finish/poly were added. The cleaning did not include any abrasion. I noticed prior to the cleaning that there were areas where the top most part of the oak wood has lifted, almost like it is peeling off. It looks…