Flaking pre-finished hardwood flooring?

Q: We have Bruce pre-finished hardwood flooring throughout our home. Can it be sanded, re-stained and finished without the poly so there is no more flaking? The flooring is 10 years old and I have become so frustrated that I have cleaned it with water, trying to make it look better.

A: Why would a pre finished floor have flaking finish? Did somebody try to apply another coat to this floor? It can be sanded, stained and finished, and if done properly, won’t flake.