Gaps from a puddle left on wood floor

Q: I poured water all over the floor to mop, and I left a huge puddle on the floor. I came back and dried it up and then noticed big gaps between the floor boards and the ends of the boards popping up. How do I get the floor back to normal? Continue reading Gaps from a puddle left on wood floor

Brown stains from straight vinegar on bare wood floor

Q: I accidentally mopped a newly stripped hardwood floor with straight vinegar! Now I have brown stains circling my floor. Tried bleach, I know it’s not good, and it did not work. One of your questioners said she used hydrogen peroxide on stains and it worked but did not accept the stain. Continue reading Brown stains from straight vinegar on bare wood floor

Mopping left gray water stains in unfinished spots

Q: We had an assistant to our cleaning lady mop our hardwood floor two or three times before we found out what was going on- we of course immediately told them to stop. The finish in a few small spots has come off and there are a few spots that look gray. Continue reading Mopping left gray water stains in unfinished spots

Black residue in cracks after spill

Q: Just noticed that a black substance (could it be mold) has filled the cracks between the pre-finished floor boards in a small area (about 2 foot by 3 foot) of my bedroom hardwood floor. There was a spill of a DampRid Moisture Remover container in that area just a few months ago. I’ve removed some of it using sewing needles to scrape it off, but much more remains. Continue reading Black residue in cracks after spill

Hump in kitchen floor from basement flooding below?

Q: Our basement flooded in Sept. It was right under our kitchen floor. We have noticed the kitchen floor now has a big hump in it. Could it be related to the basement flooding? The adjuster does not seem to feel it was related to the flood. What do you think? Continue reading Hump in kitchen floor from basement flooding below?

70% of our floor, installed over concrete, is cupping

Q: I had a very expensive hardwood floor installed on concrete about a year ago. It started cupping in places within a month, and now the problem has spread to about 70% of the floor. I have had both the manufacturer as well as the company who installed the floor originally back to inspect the problem. Nobody can give me a satisfactory reason why they should not replace the floor. Continue reading 70% of our floor, installed over concrete, is cupping