Small section of new floor cupping after one month

Q: I have a brand new hardwood floor. Oak. I have a small 16″x16″ section cupping after one month. The installer told me it was due to humidity, but it only occurred in that one small spot throughout the whole condo. Could it be installed wrong in that one spot? Or sealed while there was moisture underneath?

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Dog urine stains stink when it’s damp

Q: My old real hard wood floors have dog urine stains in some spots, past the finish. Now whenever it is damp outside the house stinks. What can I do? I cannot afford a new floor. Continue reading Dog urine stains stink when it’s damp

Large black oily stain keeps reappearing

Q: I recently inherited an 82 yr old home. The floors had very old (more than 20 years) carpet on them. We removed the carpet and found the original hardwood floor underneath. In 1 spot there is a large black oily stain. Continue reading Large black oily stain keeps reappearing

Mark from one drop of sweat while applying poly

Q: One drop of sweat fell on the floor while applying a final coat of water based poly. Should I try micro buffing just that spot and touching up with a small artists brush? Continue reading Mark from one drop of sweat while applying poly

Removing peeling coat of paint from old wood floors

Q: We have just moved into a home that was built in the 1920s. It looks like the previous owners painted over old wood floors with a gray paint. The paint is cracking and peeling every time you step on it. I am afraid that the wood underneath it is so old and unkempt that it would need to be covered with something. Any recommendations how to get rid of the peeling paint? Also, any suggestions on paint that actually works on flooring? Continue reading Removing peeling coat of paint from old wood floors

Reducing snagging, splinter hazard from cracked planks

Q: I have 2 1/4″ white oak and 3 1/4″ wide clear maple planks that have a handful of splits along the long edges, that form spike-like splinters. These cracks are somewhat clean, but because they form a spike-like point, they are snagging and splinter hazards. Is there some way to ‘micro-glue’ them or at least reduce the snagging/splintering potential? Continue reading Reducing snagging, splinter hazard from cracked planks

Do hardwood floors always buckle if there is a leak underneath?

Q: I have dark stains on my hardwood floor that I am noticing 3 years after a remodel. I suspect a leak, but the floor isn’t buckling. Do hardwood floors always buckle if there is a leak underneath? Continue reading Do hardwood floors always buckle if there is a leak underneath?

Blue dye stains in hardwood

Q: I had a new red oak floor put down. At each board end, where the boards meet, there is a dark color developing, almost as if the oak were wet. What causes this, and should I worry about it occurring once the poly is down? Is this tannin? Continue reading Blue dye stains in hardwood

Sticky dance floor

Q: A charter school that I clean has a dance floor that was redone over the summer. They did not sand the floor, I believe they just resurfaced the floor. It is sticky. Dancers are sticking and falling. Any thing you could suggest to get the floor back to normal? Continue reading Sticky dance floor