Dog leaving paw marks on floors

Q: We just had our floors stained 2 months ago and put on 3 coats of polyurethane. Needless to say, my 128 lb puppy left paw prints everywhere. I called the gentleman back and told him our situation. He said we walked on it too soon. He told us we could walk on it a day after so we did. He came back and redid the floors, but this time we waited 12 days before allowing our pup back onto the floors.. he left marks again! Continue reading Dog leaving paw marks on floors

Deep gouge lines and puncture holes after sanding



Q: We recently had our oak floors resanded and restained. A few days later, I noticed some deep gouge lines that have very rough edges. They look like two parentheses on top of each other where each parenthesis is made up of 2-3 side by side lines, surrounded by a couple of spots that have 3 neatly lined up puncture holes. Continue reading Deep gouge lines and puncture holes after sanding




Cedar spray dissolved finish in small area



Q: I have an area of my hardwood floor where the finish dissolved and is sticky because I accidentally sprayed something on it. About 2′ by 2′. Can I repair it? Continue reading Cedar spray dissolved finish in small area




Small bb sized dents all over laminate floor



Q: My husband and I installed laminate, click-together hardwood floors throughout our kitchen and living room about 8 months ago. I’ve started to notice dozens of small bb sized dents all over the floor. I’d like tip be able to fix it, but mostly I want to know what’s causing it? I’ve dropped a couple things on the floor without denting the floor, so I know it’s durable, but I just can’t figure this one out.

Continue reading Small bb sized dents all over laminate floor




Mark from one drop of sweat while applying poly



Q: One drop of sweat fell on the floor while applying a final coat of water based poly. Should I try micro buffing just that spot and touching up with a small artists brush? Continue reading Mark from one drop of sweat while applying poly




Stripes where blue painters tape was



Q: I just had oil finished hardwood floors installed. The installers used blue painters tape to hold the boards down and together while installing. When they pulled the tape from the floors it left stripes. They have cleaned the area of the tape residue, but marks are still visible. Is there a way to fix this without pulling up all the damaged boards? Continue reading Stripes where blue painters tape was




Spot treating a dent in floor



Q: We recently had our floors sanded and refinished. We used a Bona satin finish (the one with the hardener). It looked really nice and then a coffee cup with metal left a large crescent-shaped dent in 2 boards. My husband has attempted to fix the affected 2 boards by sanding, restraining and applying the topcoat with a stain brush. He is on the 3rd coat and it’s really highlighted. Continue reading Spot treating a dent in floor




Vacuum cleaner blade got hot and melted the finish



Q: I have dark Brazilian Cherry wood floors. It appears, in a few places, that the vacuum cleaner blade got hot and melted off the finish of the floor. It’s a line about 8 inches long and 1 inch wide. My floor is a matte finish, but where these lines are it’s now shiny. Continue reading Vacuum cleaner blade got hot and melted the finish




Droplet marks on our floor where rug cleaning machine leaked



Q: We have a dark walnut prefinished floor with a urethane coat. My husband cleaned our rugs with a rented machine, which needed a cleaning of it’s own. Now there are drop marks on our floor where the machine leaked. Continue reading Droplet marks on our floor where rug cleaning machine leaked