Moving pad marks on refinished piano

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Q: I am a piano technician and I sent a customers piano to be refinished. In shipping it back the finish got some moving pad marks. It is a hand rubbed traditional lacquer. How do I get these out?

A: I’m sorry. I wouldn’t even experiment on that. I’d call the company who refinished the piano. Perhaps they have a compound that can be used to blend out the marks.

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