Q: I have an engineered hardwood floor and the relative humidity in my house is between 45 to 55%. The hardwood is within 2% of the subfloor moisture content. The installation was done by a reputable professional that I personally know and have seen his work over the past few years.
The problem is in about 500 total square feet 30 or so boards have gradually exhibited minor chips and splinters, mainly on the edge, but a few in the center. Other than installation error could this be some type of product defect through milling or green wood not being cured properly?
Any other ideas or anything I should look for to determine if it’s a manufacturer defect or installer error?
A: I would be approaching the manufacturer with this problem. I know of no reason this would have anything to do with the installation or installer.by