Planks developing a ridge, lengthwise
Wednesday, November 28th, 2007After 3-4 months I noted each plank developing a ridge lengthwise, and today it is quite pronounced. It can be felt underfoot. I have called the manufacturer. The rep came and did tests. He said it may be from the air being too dry although my barometer said 30%. I have a humidifier, but do not have it on now. The problem is worsening although rep said it will be better in summer, but not so far. The manufacturer rep said he would get back to me, but it has been over a month so I doubt it. The installer has referred to manufacturer. What can I do as I do not want a floor with these ridges and warranty is out end of June?