Flooring contact in the UK

Q: We live in the UK and have recently had oak floor planks laid. The wood settled in the house for 6 weeks before being fitted. A latex was laid to level the floor and then the wood was glued to the floor. The problem we have is that after 1 month of being down the floor has now risen in one part and created a big bow in the centre of the room. How can we correct this?

A: I would suggest you contact my friend, Mike Flanders at Southwestern Flooring. He works out of Bristol.

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